About ContactPoint360
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique t...
ContactPoint360's mission
At ContactPoint360, we believe that customer service should be more than just a transaction. We strive to create a human connection with every customer interaction, anticipating their needs and providing personalized solutions that exceed their expectations. Our focus on design and technology allows us to create innovative solutions that enhance the customer experience and set us apart from our competitors. We are committed to building long-lasting relationships with our clients, and we measure...
ContactPoint360's vision
At ContactPoint360, we are driven by a vision of transforming the way businesses connect with their customers. We believe that communication is key to building lasting relationships, and our mission is to provide the most innovative and effective customer engagement solutions that enable businesses to deliver exceptional experiences. We are obsessed with our customers, always seeking to understand their needs and exceed their expectations. We are committed to constantly pushing the limits of wha...
Core values
- Customer-centric
- Simplicity
- Results-driven
- Attention to detail
- Innovation
- Agility
- One team, one fight
Details
Industry
Outsourcing or Offshoring
Headquarters
ON, US
Size
5K-10K employees
Founded
2007
Awards & recognition
13 awards
Culture
990 reviews
Culture & Values
4.3
Leadership
4.6
Compensation
3.6
Perks & Benefits
3.8
Work-Life Balance
4.2
Career Growth
4.3
Company Outlook
4.5
Perks & benefits
Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
PTO/Vacation Policy
Paid Holidays
Maternity/Paternity Leave
Tuition Reimbursement
401(k)
Performance Bonus
Free Food
Company Outings
Work From Home
Unique Office Space
Frequently asked questions about ContactPoint360
Asad Mirza is the CEO of ContactPoint360.
Yes, ContactPoint360 offers perks and benefits such as Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO/Vacation Policy, Paid Holidays, Maternity/Paternity Leave, Tuition Reimbursement, 401(k), Performance Bonus, Free Food, Company Outings, Work From Home, Unique Office Space, Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO/Vacation Policy, Paid Holidays, Maternity/Paternity Leave, Tuition Reimbursement, 401(k), Performance Bonus, Free Food, Company Outings, Work From Home, Unique Office Space.
ContactPoint360 is headquartered in ON, US.
ContactPoint360 was founded in 2007.
ContactPoint360 has 5001-10000 employees.
Employees rate ContactPoint360 4.3/5 based on 990 reviews.
65% of employees at ContactPoint360 would recommend working there.
ContactPoint360's core values include Customer-centric, Simplicity, Results-driven, Attention to detail, Innovation, Agility, One team, one fight.