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About ContactPoint360

ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.

At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique t...

ContactPoint360's mission

At ContactPoint360, we believe that customer service should be more than just a transaction. We strive to create a human connection with every customer interaction, anticipating their needs and providing personalized solutions that exceed their expectations. Our focus on design and technology allows us to create innovative solutions that enhance the customer experience and set us apart from our competitors. We are committed to building long-lasting relationships with our clients, and we measure...

ContactPoint360's vision

At ContactPoint360, we are driven by a vision of transforming the way businesses connect with their customers. We believe that communication is key to building lasting relationships, and our mission is to provide the most innovative and effective customer engagement solutions that enable businesses to deliver exceptional experiences. We are obsessed with our customers, always seeking to understand their needs and exceed their expectations. We are committed to constantly pushing the limits of wha...

Core values

  • Customer-centric
  • Simplicity
  • Results-driven
  • Attention to detail
  • Innovation
  • Agility
  • One team, one fight

Details

Industry

Outsourcing or Offshoring

Headquarters

ON, US

Size

5K-10K employees

Founded

2007

Culture

990 reviews

Culture & Values

4.3

Leadership

4.6

Compensation

3.6

Perks & Benefits

3.8

Work-Life Balance

4.2

Career Growth

4.3

Company Outlook

4.5

Perks & benefits

Dental Insurance

Vision Insurance

Health Insurance

Life Insurance

PTO/Vacation Policy

Paid Holidays

Maternity/Paternity Leave

Tuition Reimbursement

401(k)

Performance Bonus

Free Food

Company Outings

Work From Home

Unique Office Space

Frequently asked questions about ContactPoint360

Asad Mirza is the CEO of ContactPoint360.

Yes, ContactPoint360 offers perks and benefits such as Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO/Vacation Policy, Paid Holidays, Maternity/Paternity Leave, Tuition Reimbursement, 401(k), Performance Bonus, Free Food, Company Outings, Work From Home, Unique Office Space, Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO/Vacation Policy, Paid Holidays, Maternity/Paternity Leave, Tuition Reimbursement, 401(k), Performance Bonus, Free Food, Company Outings, Work From Home, Unique Office Space.

ContactPoint360 is headquartered in ON, US.

ContactPoint360 was founded in 2007.

ContactPoint360 has 5001-10000 employees.

Employees rate ContactPoint360 4.3/5 based on 990 reviews.

65% of employees at ContactPoint360 would recommend working there.

ContactPoint360's core values include Customer-centric, Simplicity, Results-driven, Attention to detail, Innovation, Agility, One team, one fight.