About Talkdesk
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes.
Talkdesk's mission
At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits and minimizing our global footprint. Each day, thousands of employees, customers and partners all over the world trust Talkdesk to deliver a better way to great experien...
Talkdesk's vision
Experience a smarter way.
We are disrupting customer service with our speed of innovation and our white glove customer obsession. Our one goal is to be the leader
in contact centers. We come together as one village and have fun shaking up the market.
Core values
- Courageous Innovation
- Customer Obsessed
- Diversity, Equity, and Inclusion
- Trust and Transparency
- Community and Environmental Giving
Details
Industry
Telecommunications
Headquarters
US
Size
5K-10K employees
Founded
2011
Awards & recognition
4 awards
Culture
201 reviews
Culture & Values
4.3
Leadership
4.2
Compensation
3.9
Perks & Benefits
3.7
Work-Life Balance
4.1
Career Growth
4.1
Company Outlook
4.4
Perks & benefits
Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
PTO/Vacation Policy
Paid Holidays
Maternity/Paternity Leave
401(k)
Performance Bonus
Pet Friendly
Company Outings
Work From Home
Frequently asked questions about Talkdesk
Tiago Paiva is the CEO of Talkdesk.
Yes, Talkdesk offers perks and benefits such as Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO/Vacation Policy, Paid Holidays, Maternity/Paternity Leave, 401(k), Performance Bonus, Pet Friendly, Company Outings, Work From Home, Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO/Vacation Policy, Paid Holidays, Maternity/Paternity Leave, 401(k), Performance Bonus, Pet Friendly, Company Outings, Work From Home.
Talkdesk is headquartered in US.
Talkdesk was founded in 2011.
Talkdesk has 5001-10000 employees.
Employees rate Talkdesk 4.1/5 based on 201 reviews.
55% of employees at Talkdesk would recommend working there.
Talkdesk's core values include Courageous Innovation, Customer Obsessed, Diversity, Equity, and Inclusion, Trust and Transparency, Community and Environmental Giving.